Are you looking to expand your business?
Here are some tips that have helped me along the way:
1. Be Adaptable
Imagine going to bed at night and consequently, being able to let go of the stress of holding every part of your business together with your willpower.
As a business coach, your #1 role is to hold the vision for your company. You must prioritize working on your business.
As your business grows, you may decide to set up in different locations where employees will be duplicating your work methods.
Creating an Operations Manual will help make your business easily adaptable.
Furthermore, by giving your employees checklists, how-to guides, and other specific instructions to follow, it makes it easy to copy what you've been doing at the original location.
Ultimately, you can't be in two places at once (unfortunately) and your business will not become scalable if you try to take on everything yourself.
When you have an Operations Manual or Business Map, you'll see the following transformation:
- More time to focus on the work that you love doing
- Feel less frustrated with your team because they won't be asking you the same 5 questions again and again and again
- In addition, confidence that you can go on vacation without coming home to a huge mess
- Optimize your time and increase your income rapidly
Hence, the goal of a Business Map is to give you more freedom, not less.
2. Have Excellent Customer Service
First and foremost, most of the time when you have terrible customer service, it leaves a bad thought in your mind about the company that is hard to erase from your memory.
Additionally, You never want to leave a NEGATIVE impression on even a single customer.
Customers will be more likely to return if they feel you are trustworthy and dependable.
Flexibility is equally important.
If you can show clients that you are willing to personalize your service to meet their unique needs, they will be more likely to return.
If there is a problem, ALWAYS handle it professionally.
When you handle complaints with respect and go out of your way to fix the problem, you gain the customer's trust.
Being active on social media is extremely important nowadays.
In addition, using the same handle on each of your social media accounts will make it easier for current and potential customers to find you.
Sharing valuable information and posting consistently on your accounts will keep your customers coming back to check more frequently.
Also, cross-promoting your accounts will get your customers connected on several different levels, which will keep your name fresh in their minds.
In the same way, being active on several different social media websites will help double your customer base.
On the other hand, you can use technology (or as I like to call them...online tools) to automate your business.
Similarly, although automation shouldn't be used for every aspect of your business, I'm all for using online tools when it makes sense.
Without automation, you have to work twice as hard.
As a result, let's be real, you don't have the time for that (because who does?)
Automation can be used for sending out e-mail newsletters, promotions, or updates that will keep your customers in the loop.
In conclusion, Automation is just what you need to scale your business most efficiently and effectively.
5. Have A Business Plan
In summary, having a unique business plan makes all the difference in becoming a success story. A business plan helps you create a firm foundation to stand on.
When you establish your goals and milestones from the beginning, it gives you a timeline of when and how you should be reaching your goals.
It's important to have a blueprint of your coaching business before you try to sell it to potential clients.